Ideal Store Newtongrange · Midlothian

Repairs & services in Newtongrange

Useful in-store services at Ideal Store, including key cutting, phone repairs, screen protector fitting and selected laptop or games console repairs. Call ahead or pop in and we'll let you know if it is something we can help with.

Repairs and services available in store

A short, honest list of services available at Ideal Store. Call first if you want to check a specific model, repair or job. Some services depend on parts, model, availability and who is in store that day.

  1. Key cutting

    House, padlock and selected other keys cut while you wait.

    Bring your original key into the shop and a spare can usually be cut while you wait, subject to key type and blank availability. Common household keys, padlock keys and a range of other keys are usually possible.

    Bring with you: Bring the original key you would like copied.

    Next step: Pop in with the key. Many common keys can be cut while you wait.

  2. Phone repairs

    Selected phone repairs, including screens, batteries and common fixes.

    Ideal Store may be able to help with common phone repairs such as screen replacements and battery swaps on selected models. Parts and repair options vary by model, so call ahead or bring the device in so it can be checked.

    Bring with you: Bring the phone in store, or call with the model and a short description of the fault.

    Next step: The device can be checked before any work begins, and a price will be confirmed where possible.

  3. Screen protector fitting

    Screen protectors fitted in store for selected phones.

    Choose a screen protector from the available range and fitting may be available in store. This can help with alignment, dust and bubbles, depending on the phone model and protector type.

    Bring with you: Bring your phone and a suitable screen protector can be matched from the available range where possible.

    Next step: Pop in with the phone and ask what screen protectors are currently available.

  4. Laptop and games console repairs

    Selected laptop and games console repairs for common issues.

    Ideal Store may be able to help with selected laptop and games console repairs, including common issues such as charging problems, screen faults, software issues, slow performance, overheating, port faults, controller issues and general faults. Not all models or faults can be repaired.

    Bring with you: Bring the device in store, or call with the model and a short description of the fault.

    Next step: The device can be checked before any work begins, and a price will be confirmed where possible.

  5. While-you-wait services

    Some services may be available while you wait.

    Key cutting and screen protector fitting can often be done while you wait. Other services may need the item to be left for a closer look. Timescales depend on the job, parts and availability.

    Bring with you: Pop in and ask. You'll be told on the day whether the service can be done while you wait.

    Next step: Call ahead if you are in a rush, or pop in and ask in store.

  6. Practical local advice

    Hands-on advice for everyday fixes and tech basics.

    Friendly help is available for everyday household fixes, DIY basics, phone accessories, computing accessories, cables, chargers and practical home needs. If the shop cannot help directly, you may be pointed in the right direction.

    Bring with you: Pop in and ask. No appointment is needed.

    Next step: Ask at the counter or call ahead if you would rather check before visiting.

The fastest way to find out if we can help is to call us on 0131 660 6087.

Have a question about a repair or service?

Give us a ring and we'll tell you straight away whether we can help.

Call us now 0131 660 6087

Or send us a message

Common questions

Short, honest answers. If your question isn't here, just give us a call on 0131 660 6087.